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Saturday, September 1, 2012

Q&A: Returning E-Books for a Refund

Can you return a Kindle e-book after you buy it?

Amazon’s policy does allow you return a Kindle e-book for a refund after you purchase it. However, you do need to make the request within seven days of your original purchase.

To return a book within that seven-day window, go to the Manage Your Kindle page on Amazon’s site, log into your account, and click the Actions button next to the book you want to return. On the menu, select the “Return for refund” option.

While you can usually return e-books to Amazon for a refund, other digital goods purchased from the site are not typically eligible for return. These items include MP3 files, apps and videos. If you want a refund because you are having trouble downloading the files or have other technical issues with your purchase, Amazon’s digital content troubleshooting guides may help.


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